Shipping & Returns

Catalog Items - 2 Business Days or Less

This includes all the 22mm, 30mm and Rectangular legends you see in our online store. These items are quickly and accurately engraved using our automated system. Expected lead time is 2 business days or less. Most ship the next business day. There is no expedite fee.

Custom Items - By Quote

These are made from drawings or other information you provide. The expected lead time will be provided when you receive your quote, but is generally 1 week or less.

Order Tracking

Our system sends a shipment confirmation email with tracking number when your order ships. Please check your inbox before calling to track a package.

Carriers & Cost

We ship using United Parcel Service (UPS) or The US Mail (USPS).

Shipping is calculated according to order size and destination. Cost can be as low as $4 for First Class Mail. UPS Next Day Air is available for urgent shipments. We can ship UPS using your account or ours. Transit time will vary with the chosen service. Click here for Transit Time Maps

International Shipping

We ship to the following countries:
We no longer ship to the European Union

  • United States
  • Australia
  • Mexico
  • Canada
  • Puerto Rico
  • England


The custom nature of our products means we Do Not Accept Returns or Exchanges unless there is an error or defect in the product. In that case we will refund or replace the items as quickly as possible.

We want you to be happy with your purchase, and that's the bottom line. If you are not completely satisfied for any reason please let us know. We will work with you to resolve the issue in a timely manner.