- Shipping & Returns
Shipping & Returns
Standard Items - Expected lead time is 2 business days or less. Priority Handling is available for $25. Standard Items include all the 22mm, 30mm and Rectangular legends you see in our online store. These items are quickly and accurately engraved using our automated system.
Custom Items - These are made from drawings or other information you provide. The expected lead time will be provided when you receive your quote, but is generally 1 week or less.
Our system sends a shipment confirmation email with tracking number when your order ships. Please check your inbox before calling to track a package.
Carriers & Cost
We ship using United Parcel Service (UPS) or The US Mail (USPS). USPS is only available for US Mail verified addresses under $300. Orders may not be picked up. UPS Next Day Air service is available for urgent shipments. We can ship UPS collect or prepaid. Transit time will vary with the chosen service. Click here for Transit Time Maps
We ship to the following countries:
- United States, USVI and PR
- United Kingdom
- Others...please check with us
The custom nature of our products means we Do Not Accept Returns or Exchanges unless there is an error or defect in the product. In that case we will refund or replace the items as quickly as possible.
We want you to be happy with your purchase, and that's the bottom line. If you are not completely satisfied for any reason please let us know. We will work with you to resolve the issue in a timely manner.